Indexing Delay

Incident Report for Loggly

Resolved

All systems are back to normal and backlog is recovered.
Posted Jan 10, 2017 - 01:20 PST

Monitoring

The issue has been identified and data indexing is recovering.
Posted Jan 10, 2017 - 00:35 PST

Identified

We are still working on it. We will update the status in another hour. There are only limited customers which are impacted by this indexing delay.
Posted Jan 10, 2017 - 00:27 PST

Monitoring

The issue has been identified and data indexing is recovering.
Posted Jan 09, 2017 - 23:17 PST

Update

We are still working on it. We will update the status in another hour. There are only limited customers which are impacted by this indexing delay.
Posted Jan 09, 2017 - 22:36 PST

Investigating

Our engineers have identified an issue with log ingestion starting at 5:30PM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Posted Jan 09, 2017 - 18:25 PST