Search in historical data partially inaccessible for small number of customers

Incident Report for Loggly

Resolved

This incident has been resolved.
Posted Dec 12, 2020 - 16:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2020 - 13:51 PST

Investigating

We detected a hardware failure on one of our systems. Small number of customers are affected by this failure. All customer data continues to be collected and stored. But for this small number of customers affected, historical customer data will not appear in search results until we resolve this issue.
Posted Dec 12, 2020 - 09:21 PST
This incident affected: Data Collection & Storage.
← Current Status Powered by Atlassian Statuspage