Partial indexing delay

Incident Report for Loggly

Resolved

This incident has been resolved.

Posted Apr 26, 2021 - 00:02 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2021 - 02:37 PDT

Investigating

We have identified an issue with processing some data predominantly sent via Snap Agent to Loggly. All incoming data continues to be received and stored. Our engineers are implementing a fix, in the meantime processing of problematic logs is delayed and they won't be searchable until the issue is resolved.

Posted Apr 22, 2021 - 10:38 PDT

This incident affected: Indexing Data.