Indexing Delay

Incident Report for Loggly

Resolved

This incident has been resolved.

Posted Sep 30, 2019 - 13:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2019 - 09:38 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 30, 2019 - 09:28 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2019 - 09:27 PDT

Investigating

Our engineers have identified an issue with log ingestion starting at 8:29 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Posted Sep 30, 2019 - 09:04 PDT

This incident affected: Indexing Data.