A fix has been implemented and we are monitoring the results.
Posted 3 months ago. Aug 13, 2018 - 09:53 PDT
The issue has been identified and a fix is being implemented.
Posted 3 months ago. Aug 13, 2018 - 09:10 PDT
Our engineers have identified an issue with log ingestion starting at 8:20 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Posted 3 months ago. Aug 13, 2018 - 09:03 PDT
This incident affected: Data Collection & Storage and Indexing Data.