Indexing Delay

Incident Report for Loggly

Resolved

This incident has been resolved.

Posted Apr 13, 2018 - 14:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2018 - 13:23 PDT

Identified

Our engineers have identified an issue with log ingestion starting at 9:38AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Posted Apr 13, 2018 - 09:39 PDT

Investigating

Our engineers have identified an issue with log ingestion starting at PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Posted Apr 13, 2018 - 09:37 PDT