Small number of customers experiencing issues

Incident Report for Loggly

Resolved

This incident has been resolved.

Posted Feb 06, 2019 - 16:21 PST

Monitoring

The system is slowly recovering and processing the backlog of received events. A small subset of customers can still experience delays for their events to be searchable.

Posted Feb 06, 2019 - 14:21 PST

Update

We believe we've addressed the issue and we are seeing improvements. But still monitoring progress on burning the backlog of received events

Posted Feb 06, 2019 - 12:07 PST

Identified

Small number of our customers are experiencing issues with Search. We've isolated the issue to be a problem with one of our clusters and our team is working hard to fix it.

Posted Feb 06, 2019 - 10:56 PST

This incident affected: Search Availability and Alerts.