Indexing Delay

Incident Report for Loggly

Resolved

This incident has been resolved.

Posted Nov 30, 2016 - 07:33 PST

Update

Indexing is caught up. We will continue to monitor for a brief period.

Posted Nov 30, 2016 - 06:57 PST

Update

We are still having delay in indexing. We are investigating.

Posted Nov 30, 2016 - 05:57 PST

Monitoring

Indexing is caught up. We will continue to monitor for a brief period.

Posted Nov 30, 2016 - 04:57 PST

Update

The issue has been identified and data indexing is still recovering.

Posted Nov 30, 2016 - 04:06 PST

Identified

The issue has been identified and data indexing is recovering.

Posted Nov 30, 2016 - 03:06 PST

Investigating

Our engineers have identified an issue with log ingestion starting at 00:30 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Posted Nov 30, 2016 - 01:30 PST